All home screen tiles are grey (Bluetooth icon is grey)Updated 4 hours ago

To Activate Bluetooth

1. Swipe up from the bottom of the screen
2. Click the centre circle to minimize our app
3. Click the Settings app icon (within 5 seconds or Hub app will open again)
4. Enable Bluetooth from the settings

Upgrade Firmware

1. Click on the serial number in the top left
2. Click Advanced Settings
3. Ensure that automatic updates are set to enabled
4. The firmware should then update automatically
5. If the firmware update fails to proceed, restart PTS by holding down the power button
6. Following successful firmware update, we also recommend restarting the PTS by holding down the power button and choosing 'restart'