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Atom (First Gen): Troubleshooting

Technical support for the First Generation Wattbike Atom

The seat post on my Wattbike Atom keeps slipping

Please see the below steps for resolving issues with slipping and rocking seat posts on the Wattbike Atom. If you continue to experience issues with the seat post, please contact us through our contact form and supply us with an image of your seat po

How do I change my gear configuration on the Atom?

We have found that some riders like to use the 11-gear option especially when riding on Zwift. You can select your gear preference by following the steps below:

My Wattbike Atom is making a noise

The Wattbike Atom is considerably quieter than the Wattbike Pro/Trainer [approximately 70 decibels at 70 cadence]. If you feel as though your Atom is much louder than this, or if it is producing a clicking or knocking sound, please try the below:. If

My Atom keeps changing to Gear 1 or Gear 22

If your gear setting on the Wattbike Hub app is changing without your input, please follow the steps below to resolve the issue.

How do I pair the shifters on my Atom

Sometimes you may need to pair the shifters on your Atom, for example, if you have ordered replacement shifters. If you have followed the instructions below and cannot get the shifter to pair, you may need to replace the battery within the shifter, t