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Atom: Troubleshooting

Troubleshooting for the Next Generation Atom

Set Zero States on the Wattbike Atom

Set zero states, sometimes called zero offset, resets the force value of the strain gauge of your Wattbike. This value is used to calculate Wattbike’s proprietary power metrics including Polar View & PES when pedalling. IMPORTANT: No pressure should

How to customise your shifter configuration on Wattbike Atom (next generation)

Released Monday 4th July 2022. You can now customise your shifter configuration and switch between ‘Dual’ and ‘Standard’ modes. All controls can be flipped - so the left hand becomes the right hand and vice versa. In Dual mode, you can also choose wh

How to customise virtual gears and shifter configuration on Wattbike Next Generation Atom

The Wattbike Hub app now features a virtual gearing customisation tool that allows you to personalise your ride experience through a range of preset groupsets and shifter configurations to offer enhanced realism. The app gives you three additional pr

My Wattbike Atom (Next Generation) is making a noise

The Wattbike Atom (Next Generation) is considerably quieter than the Wattbike Pro/Trainer [approximately 70 decibels at 70 cadence]. If you feel as though your Atom is much louder than this, or if it is producing a clicking or knocking sound, please

Pairing the shifters on the Wattbike Atom (Next Generation)

Sometimes you may need to pair the shifters on your Wattbike Atom (Next Generation), for example, if you have ordered replacement shifters. If you have followed the instructions below and cannot get the shifter to pair, you may need to replace the ba

I have a problem with my Wattbike Atom (Next Generation) in ERG/Gear mode

On the Wattbike Atom (Next Generation) there are additional sensors to refine the ERG and gear mode experience. If you have a problem with ERG mode, please check that your firmware is up-to-date (please check the firmware section of our support page)